And I gotta tell ya... boy do americans ever have customer service down to a science. Well, outside of the airport that is. When it comes to restaurants, hotels, retail etc. they are outstanding. On a trip to Macey's I was blown away by the professionalism all the staff exhibited. All were so pleasant and helpful and with a smile. Not like what we get here in Canada. Surly part timers who display permanent scowls when you interupt them from their cell phone chats. This is after you have had to fend for yourself through the messy and overcrowded racks of poorly displayed clothing, and then brave the filthy fitting rooms where they count how many pieces you are taking in with you and of course will only allow 5 pieces and they don't understand that when you are trying on suits it is definitely going to be an even number!
We have a lot to learn.
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